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GoVenue – Revolutionising Venue Hire & Booking

The Future of Venue Booking – A Win-Win for Everyone

GoVenue is transforming the way venues connect with event bookers and organisers, providing an ethical and innovative solution for all. As the UK’s first truly independent venue marketplace, we provide Hosts with a powerful platform to showcase their spaces, manage bookings effortlessly, and retain 100% of their revenue. Unlike traditional listing sites, GoVenue ensures that Hosts stay in control while reaching a wider audience. Now, venues of all sizes can maximise their income with intuitive tools designed to simplify bookings and increase visibility.

For Guests, GoVenue offers a seamless and reliable booking experience. With easy-to-use tools, Guests can now discover unique spaces and new locations that were previously difficult to find, removing the hassle of endless emails and phone calls. Every booking is safeguarded with the GoVenue Guarantee, ensuring transparency and security at every step. With the GoVenue Guarantee, both Hosts and Guests are protected, ensuring every transaction is smooth, transparent, and hassle-free.

Powered by Cutting-Edge Technology

GoVenue is built on its own proprietary technology platform, providing an intuitive and efficient experience for both Hosts and Guests. Designed for simplicity and scalability, our system ensures that venues of all sizes—from village halls to boutique event spaces—can maximise bookings and streamline management with ease.

Our Story

GoVenue was created by CSI Media, a leading Cheshire-based digital agency founded by our visionary CEO, Richard Nash. With decades of experience in software development and digital solutions, our team identified a major gap in the market—an independent venue booking platform that puts Hosts first while simplifying the booking process for Guests. Combining our passion for technology, innovation, and events, GoVenue was developed to revolutionise venue management and discovery across the UK.

Our Mission

At GoVenue, our mission is to:

  1. Empower venues with the tools they need to optimise their spaces and increase bookings.
  2. Make venue booking easy, accessible, and stress-free for Guests.
  3. Connect exceptional venues with event organisers looking to create unforgettable experiences.
  4. Ensure every transaction is smooth, secure, and transparent through the GoVenue Guarantee.

Why Choose GoVenue?

1. Designed for Hosts

GoVenue is built for venues, not middlemen. We put Hosts in control by enabling them to:

  1. List and manage their spaces independently.
  2. Maximise revenue while keeping 100% of their earnings.
  3. Utilise user-friendly tools to optimise occupancy and increase bookings.

2. A Seamless Booking Experience for Guests

For Guests, GoVenue offers:

  1. Real-Time Availability – No more waiting for responses. Find, book, and confirm your venue instantly.
  2. Wide Range of Options – From village halls to unique boutique venues, GoVenue offers spaces for every occasion.
  3. GoVenue Guarantee – Ensuring every booking is protected, creating a worry-free transaction.

3. Proprietary Technology for Smarter Venue Management

Our powerful tech-driven platform helps venues of all sizes to:

  1. Manage pricing, availability, and bookings with ease.
  2. Access real-time insights to track performance and enhance visibility.
  3. Compete with larger operators while maintaining independence and flexibility.

How GoVenue Supports Hosts & Guests

For Hosts

Whether you're a village hall, cricket club, boutique hotel, or corporate space, GoVenue provides you with an easy-to-use platform to attract more bookings while keeping 100% of your booking revenue. With real-time availability and booking management, you stay in full control of pricing, terms, and Guest interactions.

In addition, GoVenue offers ever-improving free tools designed to help you manage your venue and spaces with ease, ensuring a seamless and efficient experience. 

For Guests

GoVenue takes the hassle out of finding and booking a venue. Our user-friendly platform allows you to search, compare, and book directly—saving time and effort. The GoVenue Guarantee ensures that your booking process is secure, allowing you to focus on planning a memorable event.

Join the GoVenue Revolution

Whether you’re a venue owner looking to maximise bookings or an event organiser searching for the perfect space, GoVenue is here to help. Discover a smarter, fairer way to book and manage venues, with real-time availability, full transparency, and a seamless booking experience.

Sign up today and experience the future of venue booking with GoVenue!

 

Guest FAQs
What happens when I turn up for my booking?

Each host will have their own procedure for bookers arriving at their venue. This can be found in your booking confirmation email.

What should I do when I leave the venue?

Each venue will have their own procedure for bookers to follow, including instructions for how to leave their space. This can be found in your booking confirmation email.

What do I do if there is a problem during my booking?

Contact the host about any issues that arise during your slot via the details that can be found in your booking confirmation email. If you are unable to resolve any issues with the host, contact our support team.

What do I do if the venue does not match the description when I booked online?

In the rare occurrence that a venue does not match the description given on our site and the host is unable to remedy your concerns, contact our team straight away and we can work with you and the host to rectify the issue or arrange a refund.

What if I need to cancel a booking?

Speak to our team to find out if you are eligible for a refund or to defer your booking. Read our terms and conditions for more information.

Still searching for answers?
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Host FAQs
How much does GoVenue cost?

GoVenue is completely free! We make our income by charging guests a small fee that protects their booking as well as helping us maintain our platform for all our users.

How do I get paid?

Payments from guests are held for up to 5 days after the time slot ends by our payment provider, Stripe, before being released into your account. This time is used to ensure any disputes between the booker and host are satisfied.

What happens if I have a dispute with a booker?

For anything from bookers overstaying their time-slot to property damage, contact our support team and we will mediate between yourselves and the booker.

Am I eligible to host with GoVenue?

In order to host with GoVenue you must either own or have permission to sublet your property and have valid public liability insurance.

What happens if I need to cancel a booking?

If something comes up and you are unable to host a guest at your venue, let us know as soon as possible and we can start a mediation process between you and the booker to find the best solution for everybody.

Repeatedly cancelling bookings or cancelling last minute could affect your ability to use the GoVenue platform in the future.

Still searching for answers?
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Get In Touch

Have you seen our Guest and Host FAQ pages? The answer to your question may be in there.

Opening Times

Our team is here to help during the following hours:

  • Monday to Friday: 8:30am - 4:30pm (GMT)

  • Weekends and Bank Holidays: Closed

Support Outside Opening Hours

  • For enquiries submitted outside our standard hours, please allow up to 48 hours for a response.
  • We’ll do our best to assist you as soon as possible.

Thank you for your understanding, and we look forward to helping you!